Our reception team are trained to ask relevant questions when you request an appointment. This is to help us prioritise urgent cases and ensure all patients receive the appropriate level of care in a timely manner. Understanding the reason for your visit allows us to direct you to the most suitable healthcare professional. Every day, our reception team assists patients with a wide range of queries and needs. They are the first point of contact for appointment bookings, prescription requests, and general information. Their role involves asking important questions to ensure you receive the right care, quickly and efficiently. We kindly ask that all patients treat our reception team with respect. They are dedicated professionals working diligently to assist everyone. Their role in asking necessary questions is crucial for efficient patient care. Your cooperation and understanding is greatly appreciated.

Our receptionist team are Catherine Wilson, Sheila Kavanagh, Hannah Windsor and Alice Kehoe